Terms of Service
1. Agreement to Terms
By engaging the digital investments services of Digital Empire Investments, LLC ("Company," "we," "us"), you ("Client") agree to be bound by these Terms of Service. These terms govern the provision of all digital investments services, including but not limited to Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, social media investment, and content investment.
2. Services and Scope of Work
The specific services, deliverables, timelines, and scope of work will be detailed in a separate Statement of Work (SOW) or proposal agreed upon by both parties. Any changes to the SOW must be mutually agreed upon in writing. The Company will use commercially reasonable efforts to perform the services in a professional manner.
3. Payment Terms
Fees for services will be set forth in the SOW. Unless otherwise specified, payments are due in advance of the service period (e.g., monthly retainers are due on the first of the month). Invoices for one-time projects are due upon receipt. Late payments may incur a service charge. All advertising spend (e.g., for Google Ads, Meta Ads) is the direct responsibility of the Client and is payable directly to the advertising platform unless otherwise agreed in writing.
4. Client Obligations
The Client agrees to provide the Company with timely access to all necessary materials, data, and personnel required to perform the services. This includes access to website backends, analytics accounts, ad accounts, and any relevant investment collateral. The Client is responsible for the accuracy and legality of all content and materials provided to the Company.
5. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the term of the engagement. This includes business strategies, client data, and performance metrics. This obligation extends beyond the termination of the service agreement.
6. Intellectual Property
The Client retains all intellectual property rights to the content and materials they provide. The Company retains all intellectual property rights to its proprietary methodologies, tools, and processes used to deliver the services. Any creative work, such as ad copy or content, developed by the Company specifically for the Client shall become the property of the Client upon full payment for the services rendered.
7. Limitation of Liability and Disclaimer of Warranties
The Company will perform its services with reasonable skill and care. However, we do not guarantee any specific results or outcomes, such as search engine rankings, lead volume, or revenue increases. The digital investments landscape is constantly changing, and performance can be affected by factors outside our control. In no event shall Digital Empire Investments, LLC be liable for any lost profits or consequential damages. Our total liability shall not exceed the total amount paid by the Client to the Company for the services in the preceding three (3) months.
8. Term and Termination
The term of the agreement will be specified in the SOW. Either party may terminate the agreement with thirty (30) days' written notice. The Company may terminate the agreement immediately if the Client fails to make timely payments or otherwise breaches these terms. Upon termination, the Client is responsible for all fees incurred up to the date of termination.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Digital Empire Investments, LLC is registered, without regard to its conflict of law principles.